Returns & Replacements

100-Day "Any Reason" Return Policy

We stand behind the quality of our products. Specifically for The Smoking Cube, we offer a 100-day return policy for any reason, provided the purchase was made directly on this website. If you aren't completely satisfied within the first 100 days, you can return it for a replacement or a full refund.

Please note: This policy applies only to purchases made on shop.sigval.com. Return shipping costs for non-defective items are the responsibility of the customer.

1-Year Manufacturer Warranty

All Sigval products and components are covered by a one-year manufacturer warranty. This covers any defects in materials or workmanship for any parts.

Coverage: Includes all functional parts of your product.
Exclusions: Does not cover ordinary wear and tear, accidents, or damage caused by improper use.
Proof of Purchase: You will need your original receipt or order number. If you purchased directly from this website, we can typically find your order using your name or email address.